When we began implementing our imaging platform we solicited three cost estimates for scanning of our historical documents. MSI was the only vendor that came prepared to present their company services and conduct a thorough discovery process. Their proposal was well itemized and all costs were identified plus they were the lowest bid. During the conversion process anytime they had a question they reached out to us for clarification to assure the quality we needed. In the end MSI did what they said they would do and we will continue to use them for our document conversion needs.